Code of Conduct Mobile
Compliance & Ethics

Code of Conduct& Ethical Policy

The principles, standards and zero-tolerance policies that govern how every employee, vendor, factory and business partner of MATRIX Platform Ltd operates — every day, across every market.

Report a concern

Any individual may report a concern against any employee or business partner through our official compliance and ethics communication channel.

[email protected]
Section 01

Code of Conduct
for Employees

Any employee found engaging in any act, behavior, or conduct that does not align with the values of MATRIX Platform Ltd or violates the Employees' Compliance Code shall be subject to disciplinary action.

Such actions may be reported by any individual against any employee or business partner through the official compliance and ethics communication channels.

Chief Ethics Officer Contact:

[email protected]
01

Bribery or corruption.

02

Disclosure of confidential documents or information.

03

Misappropriation of company assets in any form — intellectual or otherwise.

04

Falsification or manipulation of records.

05

Engaging in commercial or financial activities in competition with the Company's business interests.

06

Sexual harassment by any individual.

07

Violation of sourcing standards and Zero Tolerance policies.

08

Any act that contradicts the policies, values, and principles of MATRIX Platform Ltd.

Section 02

Code of Conduct for
Vendor Selection

MATRIX Platform Ltd upholds the highest standards of honesty, transparency, integrity, and fair business practices. The Company will only engage with vendors, factories, and business partners who comply with its Buyers' Code of Conduct and Zero Tolerance Vendor (ZTV) Policy.

Zero Tolerance

Child labor in any form.

Forced or bonded labor, whether overt or covert.

Discrimination of any kind.

Harassment, abuse, or inhumane treatment.

Unauthorized subcontracting, including tier-2 operations.

Failure to provide proper access to records, workers, or workplaces for compliance audits.

Use of non-approved shared buildings or unsafe factory premises.

Health, safety, environmental, or fire safety violations.

Structural safety risks in buildings or facilities.

Any unethical or unlawful business practices.

Compliance is built into how we operate.

These standards apply across every Matrix unit and partner factory. To report a concern or request our full policy document, contact our Chief Ethics Officer.

[email protected]